Hosted status pages for reliability
Downtime happens. How you handle it defines your brand. With Site24x7 StatusIQ, you get a secure, hosted status page that stays online even when your infrastructure is down. Serve as a single source of truth, keep customers informed with real-time updates, and drastically reduce support tickets by deflecting repetitive "Is the site down?" inquiries.
Proactive communication via email and SMS
Transparency builds trust. Notify your customers in advance about scheduled maintenance or instantly update them during an unplanned outage via Email, SMS, or RSS feeds. Use announcements to keep subscribers in the loop and demonstrate your commitment to reliability before they flood your help desk.
We use Site24x7 to keep the public informed of the status of our services. Site24x7 gives us the visibility into all the critical performance parameters of our resources and helps us stay on top of issues. The ease of use, feature set, affordable pricing, and excellent support are all factors that impressed us with Site24x7.
Communicate with your customers, always
Even if your main site is down due to DNS or ISP issues, your status page needs to stay online. Site24x7 hosts your status page on a separate, redundant network infrastructure. This ensures high availability so you can always communicate with your users when it matters most, independent of your own infrastructure's status.
Showcase your reliability
Showcase your historical uptime to build confidence with potential customers. A transparent history of reliability is a powerful sales tool.
Customize status page URLs and logo
Maintain brand consistency by customizing your status page URL to match your domain (e.g., status.yourcompany.com). Upload your logo, favicon, and adjust the CSS to provide a seamless brand experience for your users, reinforcing your identity even during downtime.
Public vs. Private Status Pages
Choose the right level of visibility for your needs.
Public Status Pages
Build trust with customers by being open about your service health. Perfect for SaaS companies and service providers.
Private Status Pages
Keep internal teams (DevOps, Support, IT) aligned without broadcasting issues to the world. Secure access for employees only.
Post updates about an outage
Share real-time updates on service status and performance components. Provide detailed postmortems after incidents to explain what happened and what steps are being taken to prevent recurrence, further solidifying customer trust.
Schedule maintenance notification
Exhibit your end user experience with RUM
Promote transparency to your customers by integrating Real User Monitoring in your Public status pages. Measure your application performance across all regions with an interactive RUM World map. Gather a bird's-eye-view of your user's satisfaction levels across all geographic regions and take prompt actions to improve end-user experience.
Frequently asked questions
What is a status page?
A status page is a communication tool that informs users about the current health and status of your services. It provides real-time updates during outages and scheduled maintenance, helping to build trust and reduce support tickets.
Why do I need a public status page?
A public status page improves transparency and customer trust. By proactively communicating issues, you reduce the volume of support inquiries ("Is the site down?") and demonstrate that you are on top of the problem.
Can I host the status page on my own domain?
Yes, Site24x7 StatusIQ allows you to map your status page to a custom domain (CNAME), such as status.yourbusiness.com, and customize the look and feel to match your brand.
Does it integrate with other tools?
Absolutely. StatusIQ integrates with tools like Slack, Microsoft Teams, PagerDuty, and Opsgenie to automate status updates and keep your team in sync.
Customize your status page
